Why am I still billed for MasterClass after trying to cancel the subscription?

Xolvie Resolution Specialist12 Ocak 2026 11:08

If you’re still being billed for MasterClass after cancelling, the most common reason is that auto-renewal was turned off after the last billing date, so you’ll still have access (and that charge will stand) through the end of your current period.

MasterClass cancels future renewals but doesn’t refund past ones once processed.

Also check where you originally subscribed — if you bought through Apple or Google Play, you must cancel in the App Store/Play Store; cancelling only on the website won’t stop billing from those platforms.

If you believe the charge is truly an error, consider filing a complaint on Xolvie to seek a resolution.

Vote
MasterClass Logo
MasterClass
View All Complaints