I got charged again after canceling MasterClass—how can I stop auto renewal?

If you got charged again after canceling MasterClass and want to stop auto-renewal;

• Confirm the cancellation: Make sure your MasterClass subscription shows as “Canceled” in your account settings on the MasterClass website or app
• Check the platform you used to subscribe: If you signed up through Apple App Store or Google Play, open Subscriptions there and ensure MasterClass is canceled there too
• Remove saved payment details: Delete your card from MasterClass and from your app store account to prevent future charges
• Check for multiple accounts: You may have more than one MasterClass account — log in with all possible emails to ensure none are active
• Turn off auto-renewal in MasterClass: Go to Account → Billing/Subscription → Auto-Renewal and switch it off if visible
• Contact MasterClass support: Provide your cancellation confirmation, charge date, and request a refund for the unwanted renewal

If the problem persists;

• File a complaint on Xolvie to report ongoing auto-renewal billing and seek help stopping charges and securing a refund