Mantal recruitment gave wrong cognitive scores, how can I correct or dispute results?

If Mantal’s recruitment gave wrong cognitive scores, you should first verify score integrity and export your raw data from your study dashboard so you can review what was recorded vs what you expected.

Mantal integrates online cognitive tests (e.g., via NeurOn) and stores results for export and analysis, so comparing raw vs processed scores can reveal where discrepancies occurred.

Next, contact Mantal support directly ([email protected]) or via the platform’s help/participant support with clear study IDs, participant IDs, timestamps, and screenshots of the inconsistent scores; they can check backend logs or scoring pipelines for errors and help correct records.

Since the platform is used for academic research, the support team should assist with data integrity issues and dispute resolution if you supply precise details.

If the issue persists, share your experience and file a complaint on Xolvie to find a solution.