Ordered Mango Blue Jumpsuit—No Delivery or Refund After 3 Months

On June 25, 2024, I ordered a blue jumpsuit from the Mango store at Armada. Not only have I still not received the product, but I also haven't been given a refund. Every time I call customer service, they constantly tell me, "We will get back to you," but nothing ever happens. It's been three months, and I have neither the product nor my money back. What's the problem? My order number is E3Z4FE. Please process my refund immediately; it's been three months, and I no longer want the product. This is extremely frustrating and unacceptable. Mango, I expected better from you. I urge you to resolve this issue promptly.