I placed an order for a jacket on Mango’s website on August 18, 2024, and I still haven’t received it. I have no idea if it’s even been shipped, as there has been no communication or updates from Mango about the status of my order. To make matters worse, I can’t get through to customer service at all—it's impossible to reach them. It’s been over a month, and I’m left wondering how much longer I need to wait. This lack of service and communication is unacceptable. Mango, I need immediate clarification on where my order is and when I will receive it. Please resolve this issue as soon as possible.
I purchased a jacket from Mango on January 4th, 2023 and to my disappointment, it has not been delivered yet. It is now January 21st and I have been unable to reach customer service to inquire about the status of my shipment. I am extremely frustrated that I am unable to get in touch with customer s...
On November 29, 2024, I placed an order on Mango’s website for two pairs of pants and a jacket. The order was confirmed, and the payment was charged to my card. However, nearly a month passed, and my order was not delivered. On December 18, 2024, I received an email stating that my order was cancele...
I ordered from Mango on 25/12/2024, and now, on 17/01/2025—22 days later—it still says "in progress." This delay and poor communication make me feel truly overlooked as a customer. It's frustrating to experience such inadequate order management, particularly when I had faith in the brand to meet dea...
I purchased a coat from the Mango on February 4, 2023, and it has been in the cargo for weeks with no updates on its delivery. Despite my repeated attempts to follow up on the situation, I receive generic responses from their customer service team stating that I will receive my order as soon as poss...
On September 19, 2024, I placed an order (E87O9S) through Mango’s online store, but as of November 7, 2024, I have yet to receive it. While the initial delivery estimate was set at 22 business days, I thought a slight delay wouldn’t be an issue. However, with almost two months passed, I’m left with ...
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