Mango Canceled My Black Friday Dress Order and Raised the Price Without Notice
Order number: EB8HMI. I purchased two dresses during the Black Friday sales, but one of them was canceled without any notice, even though it was in stock at Mango. The email I received claimed that I had requested a refund, which is completely untrue. This is unacceptable. I checked your website immediately after receiving the cancellation email, and the dress was still in stock. However, the discount was removed, and it is now being sold at twice the price I originally paid. Why are you offering a discount on an item you do not intend to deliver? I was planning to wear this dress to an engagement party, and now I am left without anything to wear. I urgently request that you send the dress at the discounted price I paid. My trust in Mango has been completely lost. Is it really just luck to receive items purchased during a sale?
