On the 25th, I placed an order as a guest (without creating an account) on Mango’s website for a women’s pair of pants. The purchase process went smoothly, and ₺1,700 was successfully charged to my credit card. However, I did not receive any confirmation email or message, and I am unable to access my order information anywhere. I was expecting the order to be delivered to Trabzon.
I contacted Mango customer service regarding this issue but have not received any response yet. I request that my order be processed and shipped as soon as possible.
On October 7, 2025, I placed an order for a pair of pants from Mango’s online store (Order No: ES27JT) and made the payment using my credit card. Howe...
On October 6, 2025, I placed an order for a pair of pants from Mango’s online store (Order No: erzsw8). When I called customer service about a week ago to check the status of my order, I was told that it would be shipped within 15 business days. However, when I checked my email on October 16, 2025, ...
On September 27 and 29, 2025, I placed two separate orders on Mango’s official website, with order numbers erltxb and erıts3. It has now been around 20 days, yet neither order has been shipped, and I’m unable to cancel them through the system. I contacted Mango customer service twice regarding this...
I placed an online order from Mango’s website (Order No: ES0QXX) and paid ₺9,604.00 by credit card. At the time of purchase, the estimated delivery time was 6 days, but 4 days have already passed, and my order still hasn’t been delivered. On October 15, 2025, I contacted Mango customer service. Dur...
On September 27, 2025, I placed an order directly from Mango’s official website under order number ERIİ74, spending a total of ₺1,299. The delivery address was Rize Merkez, Müftü Mahallesi, Atatürk Caddesi, Akgün Apartment, Floor 3. However, eight days have passed, and my order still shows as “being...
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