On October 7, 2025, I placed an order for a pair of pants from Mango’s online store (Order No: ES27JT) and made the payment using my credit card. However, despite the time that has passed, my order has still not been delivered. In addition, even though the estimated delivery date has already passed, I have not received any updates or notifications regarding the delay.
I request that my order be shipped to my address in İzmir immediately and that Mango provide clearer communication about delivery delays.
On September 28, 2025, I placed an order on Mango’s official website under order number erjv75. I paid by credit card and expected the product to be delivered to my address in Istanbul. However, to this day, the order has not been delivered, and I have not received any updates or notifications regar...
On October 6, 2025, I placed an order from Mango’s online store (Order No: ES211I). The estimated delivery window was October 8–14, but today is October 14, and my order still hasn’t arrived. Moreover, I haven’t received any updates or notifications about the delay or the current delivery status. W...
On October 6, 2025, I placed an order for a pair of pants from Mango’s online store (Order No: erzsw8). When I called customer service about a week ago to check the status of my order, I was told that it would be shipped within 15 business days. However, when I checked my email on October 16, 2025, ...
On September 27, 2025, I placed an order on Mango’s online store for two shirts and one sweater, to be delivered to Zonguldak Ereğli. My order number is erj940, and I paid a total of $214. However, even after 10 days, my order still hasn’t been delivered. During this time, I called Mango customer s...
On the 25th, I placed an order as a guest (without creating an account) on Mango’s website for a women’s pair of pants. The purchase process went smoothly, and ₺1,700 was successfully charged to my credit card. However, I did not receive any confirmation email or message, and I am unable to access m...
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