Maersk Blocks Customer Account and Refuses to Explain Why

We have been experiencing a serious issue with Maersk's ocean freight services for approximately two weeks. We are trying to make a booking from Nigeria, but our account appears to be blocked. Despite sending multiple emails regarding customer account No. 12901365251, we have received no explanation as to why the block was placed, and none of our emails have received a response.

We have also been unable to reach anyone by phone. When we visited their office, we were told that employees were working remotely and that office visits were not permitted without an appointment. However, when we tried calling to schedule an appointment, we still couldn't reach anyone. Despite trying every available communication channel, we have received absolutely no response.

This lack of communication and uncertainty is disrupting our business operations and causing significant difficulties for our company. We demand that Maersk immediately remove the block on our account, provide a clear explanation for why it was placed, and respond to our inquiries without further delay.