In September 2025, I purchased L’Oréal Telescopic Mascara based on a salesperson’s recommendation. After just a few uses, I started experiencing stinging, redness, and heavy eye discharge. When I visited an eye doctor, I was diagnosed with an allergic reaction and an infection, and I had to undergo antibiotic treatment.
Since I really liked how the mascara looked on my lashes, I thought the first product might have been expired or defective. So in December, I purchased the same mascara again from a different cosmetics store. However, after using this second product, I experienced the same symptoms again and had to go through another long course of eye treatment.
I had not previously contacted L’Oréal or the stores where I purchased the product. However, after explaining my situation to my pharmacist, I was told that they had experienced similar issues with the same mascara and that this situation should definitely be reported. That is why I decided to write this complaint.
I request that L’Oréal Telescopic Mascara be thoroughly examined in terms of its ingredients, expiration dates, production, and storage conditions. I also ask that necessary safety checks be carried out, that I receive a response regarding the harm I experienced, and that appropriate measures be taken to prevent other users from facing similar health issues.
I bought the L'Oréal Paris Telescopic Mascara and was initially satisfied with the results. Everything seemed fine during the first few uses. However, a few days later, I began experiencing irritation in my eye. At first, I couldn’t pinpoint the cause, but the symptoms continued to worsen over the c...
As someone who has previously used L’Oréal Telescopic Mascara and already submitted a complaint about the same issue, I decided to give the product another chance even though no resolution was provided. On March 2, 2026, I purchased a new one from a Rossmann store. However, I am still experiencing t...
I recently purchased L’Oréal Panorama Mascara from a Gratis store, and from the very first use, I experienced serious allergic reactions. My eyes began to sting, burn, and feel extremely irritated, forcing me to take antihistamines just to relieve the discomfort. I’ve used other mascaras before, ev...
I purchased L’Oréal Paris Telescopic Mascara on February 7, and I am not satisfied with it at all. Even though I tried the product 6–7 times, it did not deliver any of the effects stated on the packaging or highlighted in advertisements. It looks like I’m barely wearing any product on my lashes. Eve...
I recently purchased the L'Oreal Paris Telescopic Lift Mascara from a Migros store, but after using it, I noticed it’s causing my eyelashes to fall out. There’s no expiration date on the product, which adds to my concerns about its safety and quality. I’ve only been using this mascara for less than ...
Comments