I purchased a Logitech MX Master 4 mouse about 20 days ago from a retail store. The product is under warranty, and I also purchased extended warranty coverage.
Recently, the left-click button has started malfunctioning. Sometimes it doesn’t respond at all, the click sensitivity is inconsistent, and occasionally, the mouse emits a squeaky noise. These issues occur randomly, independent of any software or program use. I also recorded a video as proof of the problem.
Today, I delivered the product to the store for inspection. Since the mouse has developed these problems within such a short period, I feel quite inconvenienced and would like to request a quick replacement.
I have a Logitech Superlight mouse, and the middle button is malfunctioning. I contacted live support, but they’ve made the process unnecessarily difficult. First, they asked for the mouse’s TN ID, which I provided. Then, they requested a video of the issue, which I also sent. Despite this, my mouse...
Promising comfort and efficiency for designers and heavy computer users, the Logitech MX Master 3S has unfortunately turned into a major disappointment. The left-click issue has practically become a chronic problem with this model. I am one of the many users suffering from this defect. Even a single...
I purchased a Logitech Pebble M350 mouse, and after 8 months, the left click started malfunctioning. I’ve tried all the solutions I found online, but nothing worked. I’ve also attempted to open a support ticket through the Logitech website, but I keep getting redirected to the English page, and I ha...
I purchased the Logitech G502 Hero mouse around 5 months ago, and now the left click produces an annoying spring and vibration sound with every click. It’s so frustrating that each time I click, there’s a constant "grinding" feedback. Despite providing the invoice, Logitech refused to support my cla...
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