I’ve been using my Logitech G213 keyboard since May, and several of the keys have been unresponsive for quite some time. The issue is ongoing — certain keys such as N, H, F2, and F3 only work when pressed very firmly.
I purchased the keyboard through Amazon, and I still have all invoices and order documents.
I reached out to Penta Communication Technical Service both by email and by phone, but I have not received any response so far. I’ve also heard that this issue is a common or recurring problem with this particular model, which is why I’m not requesting a replacement. Instead, I would like to request a refund for the keyboard, for which I paid approximately $47.
I kindly ask that my issue be resolved as soon as possible.
I’m experiencing multiple issues with my Logitech G513 mechanical gaming keyboard. Some keys, like the M, Ö, and FN keys, are not working at all, and the lighting on certain keys is either off or displaying different colors than expected. Despite following all troubleshooting steps, nothing has reso...
I have been experiencing issues with both the buttons and the scroll wheel on my black Logitech G305 mouse for about six months. Some buttons work intermittently — sometimes they respond, sometimes they don’t. Additionally, when I scroll the round wheel upwards, the page moves down instead. The prod...
I’ve been having a serious issue with the scroll wheel on my Logitech G705 mouse for about two months now — it no longer scrolls up or down. I purchased the product on October 29, 2023, from Amazon, and it is still under warranty. I contacted Amazon customer service to resolve the issue and provided...
The Logitech G Pro keyboard I purchased for ₺4,074, which I saved up my allowance to buy, turned out to be defective from the moment I received it. The issue is that the ENTER key requires double pressing, and over time, the ENTER key has completely malfunctioned. In my correspondence with the Europ...
Comments