Litmatch Gender Stuck as Male, Unable to Change to Female

I am a user of the Litmatch application and my account has the wrong gender information. Although I am a girl, my Litmatch account currently shows my gender as male, and I have been trying to change it for months without success. My Litmatch ID is 6856492***. In the app I cannot correct my gender from boy to girl, and this situation is very uncomfortable for me because it does not reflect who I really am. I have already contacted Litmatch support about this issue, but the problem has still not been resolved. I kindly request that my gender on my Litmatch account be corrected from male to female as soon as possible, or that you provide a way for me to change it myself in the application.