Litmatch Device Ban Blocks Account Access Without Explanation
About four days ago, my device was banned from Litmatch without any explanation and in what I believe was a completely unfair decision. When I try to log into the app, I receive a message stating, “The device you are using has been banned. Please switch to another device to log in,” and I am unable to use my account.
I do not believe I have violated any rules. For this reason, I believe the device ban was issued in error. I contacted the Litmatch support team and requested that my account and device be reviewed, but my issue has not been resolved so far.
I request that this unfair device ban be removed, that my account and device be restored so I can use them again, and, if possible, that I be provided with a clear and specific explanation of the reason for the ban.
