When LeoVegas cancels a withdrawal without explanation, the key is to leave a written record and provide clear evidence so they process your payment.
Here are some useful steps:
• Check your history in the “Cashier” or “Withdrawal” section of your account and take screenshots of the cancellation.
• Contact official support at [email protected], explain your case, include your account number, amount, request date, and attach your evidence.
• If you don’t get a response, use the live chat on the website or app and ask for a ticket number to track your case.
• Verify that your payment method meets the verification requirements (ID or card documents). If something is missing, send it right away to avoid further delays.
❗ If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
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