Wooden Stick Found Inside Lay's Chips

Wooden Stick Found Inside Lay's Chips
Wooden Stick Found Inside Lay's Chips
Wooden Stick Found Inside Lay's Chips
Wooden Stick Found Inside Lay's Chips
165

I bought a bag of Lays chips and discovered a wooden stick that looked like a toothpick inside. I reached out to customer service and provided them with some pictures. They assured me that they have already passed on the images to the factory. Later, their response was nonchalant, implying it might not be a big deal. In my opinion, I am quite dissatisfied. If I hadn't noticed, it could have posed a potential choking risk. They made no attempt to resolve the situation or demonstrate any willingness to make things right. As a result of this experience, I have decided to discontinue using the brand's products, and they have also lost other customers.

January 15, 2024 11:02 AM (1 day after complaint)

Our consumer has been contacted and informed. Best regards, PepsiCo Turkey Support Team

Ömer
January 15, 2024 11:22 AM

The result did not satisfy me.

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