Latoken Support Ignoring My Requests About Login and SMS Code Issue

About 7–8 months ago, I changed the mobile carrier linked to my Latoken crypto exchange account. Since then, I have not received any SMS verification codes required to log in. My registered phone number ends in 7219, and my email address is [email protected].

Previously, I had auto-login enabled, so I didn’t face any issues. However, after logging out, I can no longer access my account. The only available login options are via SMS or email, and I never activated two-factor authentication (2FA). As a result, I’m completely locked out of my account and cannot view or manage my balance, which is approximately 11,214,564 units.

I’ve already contacted Latoken’s support via their info email, but I haven’t received any response. I also reached out to live chat, but they were unable to help. The issue persists — I’m not receiving any SMS codes, and there are no suspension or restriction notices on my account.

I urgently request that Latoken resolve the SMS verification issue and restore my access to my account as soon as possible. I expect a prompt and effective solution to this ongoing problem.