Brand Overview: Kure
Kure (commonly known as Kure App or KURE: Rewire by Hypnosis) is a direct-to-consumer digital wellness brand that offers guided hypnotherapy audio programs aimed at habit modification, stress reduction, and personal development. The brand is operated by UAB Greatness, a digital health and wellness publisher registered in Lithuania, and expanded widely across mobile platforms starting in 2024.
Contact Info
Customer Support Email: [email protected]
Phone Number: No official customer service phone number is publicly available.
Industry and Operations
Kure operates in the mobile wellness, digital health, and mindfulness sector. The platform delivers guided audio sessions designed to assist users in altering subconscious routines and emotional habits through a paid subscription model.
- Hypnotherapy Programs: Tailored audio tracks targeting weight management, emotional eating, smoking cessation, alcohol moderation, anxiety, and sleep improvement.
- Daily Habit Rewiring: Structured multi-week audio regimens supported by short assessments and booster sessions.
- Subscription-Based Platform: Direct-to-consumer software accessed via web funnels and mobile applications, operating on recurring subscription terms.
User Sentiment
Overall user sentiment regarding Kure is largely critical, with consumer discussions heavily dominated by grievances over billing practices, trial terms, and customer support responsiveness.
- Unwanted Subscription Renewals: Many users report being billed unexpectedly after introductory or trial periods, frequently noting that renewal charges occurred automatically without sufficient prior notification.
- Cancellation Difficulties: Customers frequently cite challenges locating cancellation settings or receiving confirmation of cancelled memberships, leading to continued recurring debits.
- Refund Disputes: A large portion of complaints focus on customer support declining refund requests or only offering minimal partial settlements based on restrictive terms of service.
- Technical and Access Problems: Users report issues accessing purchased content, encountering login credential errors, or being prompted to pay again after completing an existing purchase.
- Narration and Content Critique: Several subscribers express disappointment with the quality of audio tracks, citing unnatural, robotic, or apparent AI-generated voice narrations with awkward pronunciations.
Share Your Experience
If you’ve experienced issues with Kure, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.