Kraken reversed my crypto deposit without explanation, how can I track what went wrong?

If Kraken reversed your cryptocurrency deposit without explanation, it could be due to errors such as using an unsupported network, removing required tags or memoranda, or sending to an expired or invalid address.

To investigate, log into your Kraken account, go to the "Funding" area, and look through your deposit history for any error messages or statuses that indicate an issue.

If the deposit was returned or not credited, obtain information such as the transaction ID (TxID), deposit address, amount, and date.

Then, send a request to Kraken Support using their Crypto Funding form: https://support.kraken.com/hc/forms/5762699495188.

Provide any essential information and supporting documents, such as transaction screenshots, to help the support team resolve the issue.

If the problem remains unresolved after contacting the support, consider filing a complaint on Xolvie to raise awareness about the issue and get help.