I am writing regarding the loss of access to my Konami eFootball mobile account with the in‑game username “gx6.savage”. On 09/12/2025, I mistakenly uninstalled the game from my mobile device and, after reinstalling it, I was unable to remember the Konami ID and password I had used to log in. As a result, I can no longer access my existing progress and account. I contacted support and was informed that I needed to provide my Konami ID or password. Unfortunately, this is exactly the information I have forgotten, so I am stuck and cannot complete the verification process on my own. I kindly request your assistance to either help me recover and restore access to my “gx6.savage” eFootball account or at least identify the Konami ID linked to this in‑game username, so that I can log in again. I would like to continue using my existing account instead of starting over, and I am ready to provide any additional information you may require for verification.
I have been unable to access my E-Football 2026 Mobile account for the past few days because I forgot the Konami-registered email address linked to it. My account username is Nebula46. I submitted a support request via email, but so far I have not received any response from Konami. While I haven’t ...
Hello, about a week ago, I lost access to the email address linked to my eFootball Konami account, and because of that, I’ve been unable to complete the data transfer to a new device. No matter how many times I’ve tried, nothing has worked. I know my Konami user ID, but even with that information, ...
Dear Konami Support Team, I am writing to request urgent assistance regarding my Konami ID account. Unfortunately, I recently lost my mobile phone, which was the only device linked to my two-step verification system. Because of this, I am unable to log in to my Konami ID. To make matters worse, the ...
I urgently need assistance recovering my Konami eFootball account, which I used to play on my mobile device. My Gmail account—linked to the game—was recently hacked. I hadn’t added Gmail to my current phone since I had changed devices and didn’t feel the need to log in again. Unfortunately, last wee...
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