I purchased train tickets via Omio for a trip from Stockholm to Oslo, with travel dates between 21/12/2025 and 28/12/2025, and I chose to pay through Klarna. For this booking, I was charged twice, each time 1,559 SEK, linked to booking numbers PUT7717W and PUT7716P. When I contacted Omio customer service about the duplicate charge, they informed me that they could contact Klarna, which was the payment method I used. Despite this, the issue has not been resolved and I am still out of the extra 1,559 SEK that should not have been charged. I request that the unnecessary second charge be refunded as soon as possible and that my payment plan or invoice with Klarna be corrected so that I only pay once for these tickets.
I made a payment through Klarna Bank but accidentally overpaid because I planned to make more purchases. They received the money, but since then, I haven’t received any proper response. I can’t get in touch with Temu or Klarna Bank, and I want the extra money to be returned to my account. They have ...
Dear Sir or Madam, We wanted to reach out to you about a claim we received from Klarna, which we cannot acknowledge. We received an invoice from Klarna for €399 for an alleged order from an online shop. However, we never placed an order with this shop, and no goods have been delivered. We immediate...
I ordered a product worth €55.66 from Aliexpress, but when I returned it, they claimed it was damaged, which is absolutely untrue. I have photos to prove the item was in perfect condition when I sent it back. Despite my evidence, Aliexpress sided with the seller and denied my buyer protection claim....
I tried to pay for the permanent ban removal feature on the Ometv iOS app, but the transaction does not go through. Instead of completing the payment, the app constantly redirects me to PayPal. Even after trying several times, the process fails and I cannot finalize the purchase. The fee is clearly...
I’ve been using Klarna for a long time, trusting their convenient payment options and supposed strong buyer protection. I always made my payments on time, believing that Klarna would have my back if issues arose. Unfortunately, this trust was recently shattered. A seller provided me with a faulty re...
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