I've been a loyal Klarna customer for years, always using their service to order products and pay after receiving them. It worked perfectly until recently when I tried to select the "Installment Purchase" option, and everything went wrong. Suddenly, I couldn’t complete the online contract for the installment plan, and Klarna’s support told me to just wait. Even after repeatedly asking them to cancel the process, they claimed it wasn't possible. Frustrated, I ended up paying the full amount at once. Now, I’m unable to place any new orders because Klarna has rejected my payment method, stating that after receiving goods, payment is no longer an option—only instant transfer works! I feel mistreated, and after all these years of being a good customer, this is unacceptable. I’ve asked Klarna to delete my account immediately, but I haven’t received any response. This is outrageous!
Dear Sir or Madam, We wanted to reach out to you about a claim we received from Klarna, which we cannot acknowledge. We received an invoice from Klarna for €399 for an alleged order from an online shop. However, we never placed an order with this shop, and no goods have been delivered. We immediate...
I’ve been using Klarna for a long time, trusting their convenient payment options and supposed strong buyer protection. I always made my payments on time, believing that Klarna would have my back if issues arose. Unfortunately, this trust was recently shattered. A seller provided me with a faulty re...
I registered with Klarna using only my mobile number and email because I was required to in order to access certain information. However, after experiencing dissatisfaction with their portal process and services, I decided I no longer want to trust them with my information or money. Now, I want to d...
I recently had a very disappointing experience with Klarna’s claims service. After encountering an issue with an order, I reached out to Klarna to file a complaint. Unfortunately, instead of offering real support, they shifted all responsibility onto the supplier. This approach is completely unaccep...
I recently ordered a remote control car that appeared to come from an Asian seller. Unfortunately, the product didn’t meet the promised performance in terms of range, stability, or battery life. The website I purchased from turned out to be unreliable, and I’ve even started legal action to document ...
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