Kiwi.com Charged Money Without Making Booking Successful

Bam
October 9, 2024 7:55 AM641

I booked a flight via kiwi.com as a guest from Ubon Ratchathani to Suvarnabhumi Bangkok today around 11:20 am. The website charged my debit card for the flight, but then it stated that the booking was not successful due to card issues. I am now requesting a refund for the payment since the booking did not go through.

Comments

Michał
Michał
February 13, 2025 10:41 AM

I'm experiencing an analogical issue with kiwi.com currently. After choosing my desired flights option I went to pay and did so. Money was taken from my account, however in the app I got a warning that payment was unsuccessful. Now I'm trying to contact kiwi.com and expecting a full refund. Did you manage to contact them and get your money back?

Similar Complaints

Kiwi.com Booking Not Received After Payment For the Flight

Leah
December 4, 2025 11:28 PM407

I booked a one-way flight from Koh Samui to Bangkok with Bangkok Airways for March 28th through Kiwi.com, without creati...

1

Kiwi.com Refunded Only €10

Ömer
April 24, 2024 6:02 PM1,156

I made a reservation for two people through Kiwi.com on August 17th and paid ₺68,000. However, I promptly canceled the b...