4
Resolved

KFC Missing Salads and Disappointing Customer Service

Melek
Melek
KFC
June 16, 2023 11:44 AM124

I bought three KFC meals on June 14, 2023, but none of them had salads. I've tried to get in touch with them to find out why. The first time I called their hotline at 444, someone answered and said they'd get back to me, but no one has. I feel like I'm being forced to spend more money and make phone calls all the time. Why does the customer have so much to do? For a few cents, you're not giving me what I was promised. Most of the time, and especially today, my 400 TL order didn't come with any salads. There is no customer satisfaction, and the customer service team is not helpful. Since 10:30 this morning, I've been trying to get in touch with them. I am very unhappy.

June 16, 2023 1:53 PM (2 hours after complaint)

Dear customer, We were unable to reach you through your registered contact information regarding your complaint number 25115284.... For all other suggestions and requests, you can reach us via our customer service. Best regards, KFC Customer Service

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