On March 10, 2023, I purchased a pack of Camel Slender Gray Line cigarettes at the MaviKose buffet in Karsiyaka. The date was March 10 on that day. As can be seen in the provided images, the cigarettes I got were damaged upon arrival due to inadequate packaging. All of this has left me very irritated. It is essential for the success of a business that its owners prioritize the needs of its customers. I want the company to immediately resolve the production issues it is experiencing and avoid future production issues. In addition, I anticipate receiving financial compensation for my losses. Companies should be held responsible for their actions if they cause harm to their customers, and the public should not be required to bear the consequences of business mistakes.
On November 5, 2025, I purchased a pack of Winston Slender Q Line cigarettes and found foreign materials such as wood, debris, and small wooden pieces inside the cigarettes. The pack, produced on 09/08/2025, has the serial number WQI 1029 FHE09A26. I had encountered similar issues before but didn’t ...
On the night of September 16, 2025, at around 03:25, while smoking a pack of 20 Kent D Range Blue cigarettes I purchased from the kiosk at Kocaeli İzmit Arastapark Mall, I noticed a black band wrapped around one of the cigarettes. While smoking it, I experienced an unusual taste and a severe burning...
On September 21, 2023, at 10:40 PM, I placed a Burger King order through Getir Yemek. Unfortunately, my orders have consistently been incorrect or missing items, and I'm sick of it. Despite indicating in the notes section that I do not want missing items and that the products should be checked for a...
Today, I purchased a 20-pack of Parliament Night Blue (short) cigarettes from Tezcan Tekel in Maltepe, Istanbul (Anatolian side). When I opened the pack, I immediately noticed a distinct change in the taste — there was a burning sensation in my throat, an unpleasant odor, and the smoke felt much hea...
I have been using Muratti Rosso cigarettes for a long time, and since around 02.01.2025 I have been experiencing a serious and recurring taste defect in the packs I purchase. For a while the taste is bad, then it returns to normal, and then the same problem starts again. In particular, the cigarette...
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