Jabra Elite 4 Not Connecting to Devices, No Support Available

I purchased the Jabra Elite 4 earbuds two months ago, and for the past two days, I have been unable to connect them to my phone. The earbuds do not appear on the Bluetooth device list, and I have tried multiple phones with the same result. Occasionally, a purple light flashes from the right earbud, which seems unusual.

I have called 3-4 customer service numbers, but either no one answered, or the numbers were invalid. This is extremely frustrating for a premium product. I need immediate assistance to resolve this issue and make my earbuds functional again. Jabra must improve its customer support and address this problem promptly. Please contact me as soon as possible.