Brand Overview: isharingsoft
isharingsoft, officially operating as iSharingSoft, Inc., is a software development company focused on digital family safety and communication solutions. Founded in 2010, the privately held company is best known as the creator of the iSharing mobile application, a popular family locator and GPS tracking tool.
Contact Info
- Customer Support Email: [email protected]
- Phone Number: There is no official customer support phone number publicly available at this time.
Industry and Operations
Operating in the mobile software and family safety industry, isharingsoft provides digital tracking solutions designed to help parents and guardians monitor the whereabouts of their loved ones. The company operates on a freemium business model, offering basic location tracking for free while requiring a premium subscription for comprehensive tools. The core product, the iSharing app, includes the following services:
- Real-time GPS location sharing for families and trusted friends
- Geofencing capabilities that send automated arrival and departure alerts
- A panic alert system activated by shaking the mobile device
- Location history logs and driving behavior reports
- An in-app walkie-talkie feature for instant voice messaging
User Sentiment
While the application is widely downloaded for family monitoring, user feedback points to several recurring technical and billing issues. The most common user complaints regarding isharingsoft include:
- Paywalled Features: Users frequently express frustration that core functionalities, such as reliable real-time tracking and location history, require an expensive premium subscription to function effectively.
- Location Inaccuracies: Multiple reports highlight location mismatches or poor tracking accuracy, particularly when devices are in areas with weak cellular or GPS signals.
- Delayed Notifications: Users complain that arrival and departure alerts are often delayed, reducing the effectiveness of real-time monitoring.
- Battery Drain: Because the app requires continuous background GPS tracking, many users report significant and rapid battery depletion on their mobile devices.
- Privacy and Security Concerns: Some users have voiced unease over data privacy, a sentiment occasionally fueled by past news regarding data vulnerabilities in the app's group features.
Share Your Experience
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