I was quite surprised when İş Bankası charged me an annual fee on my credit card, considering that I use it regularly and always make timely payments. What's even more frustrating is that they didn't bother to notify me beforehand. Had I not reviewed my statement, I would have overlooked the charge. Can you please reverse this charge and refund it to my card?
On March 15, 2024, Türkiye İş Bankası charged an annual fee of ₺365.38 to my Maximum credit card ending in 1180. I frequ...ently use this credit card and never agreed to any spending commitment that would justify such a charge. Customers are not happy with this unexpected deduction. I would like a refu
İş Bankası charged an account management fee from my investment account without my agreement. I don't want to pay this p...rice, but it was automatically charged to my account. I am requesting that this amount be immediately returned to my account in the same manner in which it was withdrawn. Such sudd
A fee of 500₺ was charged to my İş Bankası Maximum credit card (last four digits: 8260) about a week ago. I receive my p...ension through this bank and have been regularly using my card for about three years. My card is linked to the Tokat branch. I request a refund of this annual fee. If the fee is no
My credit card from İş Bankası was delivered on December 28, 2024. I first activated it on June 16, 2025, and made my fi...rst purchase on June 26. Despite this, the bank charged me a ₺894.08 annual card fee. When I objected, I was rudely told that the fee would only be refunded if I spent ₺18,000 per
For approximately 21 years, I have been an İş Bankası Maximiles credit card customer and I have regularly used my card m...ainly for supermarket shopping, online purchases and HGS payments. My annual spending volume with this card is around ₺1,000,000. On 20 November 2025, I saw that an annual card fee