iqosbox.com Takes 2,000 TL via EFT and Ignores Customer Order for Tera Device
On August 29, 2026, I placed an order for a "Tera" model device through the e-commerce website iqosbox.com. To complete the purchase, I transferred the full amount of 2,000 TRY directly via EFT to the bank account provided by the merchant.
Despite successfully receiving the funds, iqosbox.com has failed to dispatch my order or provide any tracking information. Furthermore, when I attempted to contact their customer support through written messaging channels regarding the status of my shipment, my messages were completely ignored. Accepting EFT payments and subsequently severing all communication without fulfilling the order constitutes deceptive business practices and severe consumer rights violations.
I demand that iqosbox.com either immediately dispatch my order and provide a valid tracking number, or process a full and immediate refund of 2,000 TRY back to my original bank account.
