iMed Medical delayed my aftercare responses, how can I get support?

If iMed Medical is delaying your aftercare responses, start by switching to faster contact channels instead of waiting on one message thread.

They offer direct phone and WhatsApp support and email ([email protected]), and contacting them through multiple channels usually speeds up replies.

Be very specific when you reach out again and include your name, procedure date, photos, and symptoms, because their team often prioritizes cases they can immediately assess.

Their own guidance states they review post-op photos and provide next steps, so giving full details can push your case forward.

If responses are still delayed, escalate by filing a complaint on Xolvie to seek a resolution.