Hyundai Brandnew i20 1.4 Jump Battery Problem, 4 Days Old Vehicle
We bought the Hyundai i20 1.4 Jump last week. When we tried to start the car yesterday, it did not start. We were informed that there was a battery problem, roadside assistance came and we took it to the service. It is very annoying to have such a problem in a brand new vehicle. I have also seen different examples on the internet. Hyundai has not made a clear statement on this issue. We wanted to buy a brand new vehicle and be comfortable, but we encountered such a problem. If this problem had been stated from the beginning, we would not have bought the vehicle. I think Hyundai needs to solve the problem urgently or return all such vehicles. We are waiting for your help. This is not a problem that can be solved by charging the battery, it makes people paranoid.
Dear Customer, First of all, thank you very much for choosing Hyundai. Our goal is to turn your experience into satisfaction as soon as possible. A Customer Relations Officer from our Customer Relations Department will contact you regarding your application. You can convey all kinds of information, suggestions, thanks, document, and solution requests about our products and services to the Hyundai Authorized Dealer and Service you received service from, through the Customer Relations Managers working at Hyundai Plazas. If you would like to share your opinions and requests with Hyundai General Directorate, you can reach our customer relations experts via the Hyundai Consultation Line between 08:00-18:00 on weekdays; outside working hours and on weekends, you can leave a voice message on our consultation line. You will be contacted on the first business day following your voice messages. You can also reach the Customer Relations Department via the Contact Form under the "Contact Us" Menu. We thank all our customers who share their opinions and suggestions with us for their trust in our brand. Hyundai Customer Relations
