Hypic Annual Subscription Renewed Without Consent
On June 28, 2026, my bank account linked to my Apple ID was automatically charged 850,000 VND for a one‑year Hypic subscription through Apple without my clear consent or confirmation to renew. Before this, I only remember pressing the “try” option on Hypic, and after that I did not receive any warning or notification from Apple that the trial would be renewed into a paid annual plan, nor any prior notice that money would be deducted. I only found out about the charge when I checked my account, and until now it has been 4 days. After seeing this unreasonable deduction, I stopped using the application completely. I have already contacted Apple support twice to request a refund of 850,000 VND but my request was not accepted. I also contacted Hypic support but have not received any response. I have a screenshot of the payment receipt to prove this transaction, and my Apple ID is registered with the email address: hoangthithao300***@icloud.com. I respectfully request that my case be reviewed again and that the 850,000 VND annual Hypic subscription fee be refunded, because I did not knowingly agree or confirm the renewal of this one‑year package. I hope Apple and Hypic will consider this situation and help me resolve it fairly.
