We purchased our Hotpoint 12,000 BTU air conditioner from Carrefour SA four years ago, and it had been working without any issues—until last night. Out of nowhere, it exploded with a sound similar to a gas cylinder bursting, accompanied by an intense smell. The noise and odor filled the house, leaving us terrified. The external unit of the air conditioner is visibly damaged, and the experience has caused significant emotional distress.
This incident is unacceptable. I have already filed complaints with the relevant authorities and intend to pursue legal action for compensation. I demand a prompt resolution and accountability from Hotpoint regarding this dangerous and traumatic event.
We purchased our Hotpoint 12,000 BTU air conditioner from Carrefour SA four years ago, and it had been working without any issues—until last night. Out of nowhere, it exploded with a sound similar to a gas cylinder bursting, accompanied by an intense smell. The noise and odor filled the house, leavi...
When I purchased my Hotpoint 12,000 BTU air conditioner, I was promised a 10-year compressor warranty. Despite ensuring all maintenance was performed by authorized service centers, the compressor failed in its 6th year. To my surprise, no one is addressing the issue, even though it’s clearly under ...
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I purchased a Samsung 24,000 BTU air conditioner, and the service technicians who came to install it on August 16, 2023, reported that the product was faulty and needed to be replaced. Despite making all necessary inquiries, a new unit has not been delivered for more than 40 days. Your carelessness,...
Earlier today, while plugging in my corded Dyson vacuum cleaner to clean the house, the plug suddenly exploded. The moment I inserted it into the outlet, a fireball shot out, causing damage to the cable and leaving burn marks on the wall. I barely managed to unplug it in fear, as it exploded dangero...
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