purchased a Hover brand dryer, and it took a week for the installation service to arrive. The service team, going by the name Ezgi Sogutma Hoover, displayed a rude attitude over the phone, claiming to be very busy. They quickly plugged in the device, said they were leaving, and when I inquired about extending the warranty, I was told I needed to pay in cash for the information to be entered into the system. a week passed, there was no information provided, either written or verbal, regarding the warranty extension. When I contact customer service, they claim they cannot see it in the system and direct me to the service team. The service team, on the other hand, brushes me off, citing their busy schedule, I guess entering information into the system is an insurmountable task for them.
I called the authorized service to install the Hoover brand dryer I bought on September 27, 2023. They said they could provide additional warranty, and it was 900 ₺. I also sent an instant message. They called after 20 days, saying they could not provide an additional warranty, and they asked for 60...
I recently purchased a Hoover dryer, and the shipment arrived in three to four days. I contacted the customer service department after the product was delivered to schedule the installation. We haven't heard from anyone in 13 days, and no one has even bothered to show up or call. I was forced to cal...
I bought a Hoover dryer from Pazarama's website, and it was put in on June 6, 2023. Even though I asked Hoover customer service and the Sanliurfa Hoover service several times to extend the warranty, they always said they would get back to me later and avoided the issue. Every time I called Hoover cu...
I bought a Hoover dryer from the Erzurum Migros store, and it's been two days, but the installation still isn't done. When I reached out to the official Erzurum service to ask about the delay, the reply I got was really annoying. The person I talked to was unhelpful and condescending, saying, "This ...
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