Based on Honda's well-established reputation and extensive expertise, we unfortunately made an error that resulted in a challenging situation. My Civic FE1, which is still covered by warranty, unfortunately experienced a steering box malfunction with only 7,000 km on the odometer. I've been dealing with this problem ever since I bought the car. When I brought it up during the January service, I notified the dealership about the issue, and they verified it after conducting an inspection. They tried to replace it, but unfortunately, it didn't fix the problem. They said it was due to a problem with the factory, suggested applying some temporary lubrication, and assured me that a replacement box would be sent soon. Unfortunately, after 4.5 months, my car is still experiencing issues. Honda, the manufacturer, is unable to repair its own vehicle! Nobody is reaching out or keeping in touch. How can I continue to promote this brand to others? Please provide me with the information. Regrettably, I have no choice but to turn to the Consumer Arbitration Board. Honda Turkey consistently fails to appreciate its customers. Before making a purchase decision, it's important to be aware of this information about Honda vehicles.
Since purchasing a brand new white 2016 FB 7 model Honda Civic, I've noticed significant paint peeling on my vehicle over the past 1-1.5 years. Upon taking it to Honda Efe service center in Yenimahalle, Ankara, I was informed by the service manager that the warranty had expired. To repair it at my e...
I am writing directly to you because Honda Turkey responsibles do not care about my problem about my Honda car . I don’t believe their respects to the Honda brand and to the Honda customers. Problem :I bought a new Honda Civic Sedan in Turkey ,Bursa at 2018 . Its guarantee still on going . Its has a...
I recently purchased a brand-new Honda motorcycle, but the steering has been problematic since the start. Yesterday, this issue nearly caused me to have an accident, putting my safety at serious risk. Despite the motorcycle being under warranty, I have not received proper assistance. I visited the ...
I've been a Honda owner since 2010, having owned various models over the years for myself and my spouse. However, the service quality has steadily declined over the past 14 years. (I mostly use the Ankara Honda Bora service.) Previously, after each service visit, I would receive a call from the Ista...
My 2017 model Honda Civic FC5 has experienced paint peeling, and it's progressively worsening. The car has been regularly serviced at authorized dealerships. I took it to the authorized service center in Mersin, seeking a solution, but they mentioned that there's nothing they can do as Honda does no...
Comments