I purchased the “Ruh İkizi çizimi” service from Hint App Eu via Gmail on 24 November. The fee requested for the drawing itself was charged on 25 November as expected. However, without my knowledge and consent, additional subscription fees were then charged as if I had a recurring membership. On 30 November and again on 31 December, ₺1,562 was withdrawn from my account under the name of a “subscription” fee. I did not approve any subscription, I was not clearly informed about any ongoing membership, and I did not receive any transparent consent screen regarding these recurring charges. I tried to contact Hint App Eu by e‑mail about these unauthorized subscription charges, but the e‑mail address I reached out to returned an error saying that such an address could not be found, so I was unable to reach customer service in any way. I request that my subscription, which I have never knowingly accepted, be immediately cancelled and that all unfair subscription fees collected from me after the drawing, including the amounts taken on 30 November and 31 December, be fully refunded to my account. I expect these issues to be resolved urgently and in a transparent manner.
I wanted to make a ₺300 purchase on the Hint App, but the app charged me a much higher amount. Since then, monthly payments have been deducted automatically, and it is still trying to withdraw money from my account. During the transaction, there was no clear mention of a recurring subscription or on...
A Hint App subscription was activated without my consent, and the app has been withdrawing money from my card repeatedly by mistake. A total of ₺718 has been taken, and I can’t cancel the subscription no matter what I do. I have no idea on what basis these charges are being made, and there’s no opt...
Even though I never subscribed to the Hint App, a subscription fee of $38 was charged to my DenizBank credit card without my knowledge or consent on December 13, 2025. I did not start any subscription through the app, did not select any plan, and did not give approval for this transaction under any ...
Even though I canceled my Hint App subscription, the company has been charging my credit card without permission for the past two months, totaling ₺751. I do not want to start legal action, but I’m asking for this issue to be resolved immediately. I have already canceled my subscription, yet unauth...
I made a one-time payment of only €0.50 in the Hint App for a simple analysis ad, and I did not start any membership or subscription. Despite this, this morning I noticed that €29.99 (which appears as $51 in my statement) was withdrawn from my card without my knowledge or approval. The transaction a...
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