Xolvie Resolution Specialist February 14, 2025 3:03 pm
Start by collecting all necessary documents, such as your rental agreement, fuel receipts, and any pictures that capture the fuel gauge when you returned the vehicle.
After that, reach out to Hertz Customer Service to contest the charge. Contact them by phone at 1-800-654-4173, available Monday to Friday from 7:00 AM to 7:00 PM CST.
When reaching out, make sure to include comprehensive details about your rental, such as reservation and rental record numbers, the dates for both rental and return, and a straightforward description of the problem. Include copies of your supporting documents to enhance your case.
If the first point of contact doesn't address your concern, think about taking your complaint to the next level. Feel free to reach out to Hertz Customer Care by emailing [email protected].
Make sure to include all relevant information and necessary documents in your communication.
If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
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