Delivery and Contact Problem With Hepsijet
It is impossible to get in touch with the Hepsijet company; even though our package has reached the delivery area, it is not being delivered. After struggling to reach customer service, they say, "Don’t worry, our courier will come to you," but no one comes or goes. In this day and age, how can a shipping company not have a local branch address? It’s an urgently needed product, and it has been nearly 8 hours since it arrived in my district, yet we’re still waiting for the courier to feel like delivering it. It’s not even clear whether the courier will come today. Other companies are not like this — if you go to the branch before the packages go out for delivery, you can pick it up yourself. If you’re looking for a shipping company that takes responsibility, Hepsijet will be a disappointment. From now on, I will inform any company I shop from that I prefer any shipping option other than Hepsijet, and I will never shop from any company that uses Hepsijet. I recommend you also pay attention to which shipping company a store uses before shopping, so you won’t be let down. The complaints on the Xolvie website will help you understand the situation better.
