I purchased an item from Hepsiburada, and it’s been impossible to get it delivered to me by Sürat Kargo. I’ve called the courier service, but there’s no response. I’ve also contacted Hepsiburada, but still no answer. I’m constantly calling back and forth like a mad person. I paid for this product, so why isn't it being delivered? Why do I have to wait for your 3-day investigation? It’s already been 3 days; what are you investigating? Should I contact Müge Anlı? She would find my package and get it delivered right away! Hepsiburada keeps apologizing for the delay, but enough with the apologies; actions speak louder than words. My nerves are completely shattered. The package is at Fıstıkağacı, and I’m in Üsküdar center. The courier even attempts a delivery, says 8 minutes, and probably picks it up from the branch, then just drives around and brings the package back. Please deliver my package without making me go through more hassle!
I recently had an issue with Sürat Kargo that has left me very upset and dissatisfied. My package was collected by the Gürsel branch on September 2nd, and the next day, it was marked as out for delivery by the Çamlıca branch. However, it wasn’t delivered, and I didn’t receive any updates. I patientl...
I sent out a package from the Haznedar branch in Istanbul on November 2, 2023, but I still haven't received my delivery, even though I have an invoice to support it. My package seems to have gone missing with the courier service. Even though a considerable amount of time has passed since that date, ...
I'm experiencing a nightmare with my Hepsiburada order, especially with items from For You Moda and Little Star marked with order number 196 963 150. The products were handed over to Sürat Kargo for delivery. However, since April 15, 2024, my order has been on a tour around Turkey, constantly redire...
I had a frustrating experience with the Eryaman branch of Sürat Kargo, as they lost five packages I sent while selling on Hepsiburada. Even after more than a year has gone by since the incident, I still have not received any compensation for my loss. Unfortunately, the impact of inflation has caused...
I've been having some trouble with my shipment (80220180711683) from Sürat Kargo. It's been stuck at their Ankara Beypazarı branch for about a week no...
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