I’m writing this complaint because I’ve now experienced the same unfair treatment on two different Habbo accounts, and while the issue on my other account was finally resolved, this one (username: Seroş_) remains banned without justification.
Every time I try to log in, I get the message: "You have been banned. Your account was suspended for provocation. The ban was determined by a human moderator, not an automated system. You may appeal on help.habbo.com.tr within 6 months." I followed that exact process. But instead of investigating my case, Habbo support claimed my account was a bot. That’s simply false.
I was actively using this account myself. I had hundreds of credits on it, and now all of that is going to waste due to an unjust permanent ban. I never used any automation, scripts, or third-party tools. I was playing the game just like any other user.
I demand a proper human review of my account. If someone actually checks the account activity thoroughly, they will clearly see that it was not a bot. I’m asking Habbo to do what’s right and lift this unfair ban. Please resolve this immediately and restore access to my account and credits.
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