All of a sudden, the H&M online store stopped accepting my password. I requested a password reset, but I’m not receiving any emails. I had several recycling discount coupons and reward points saved in my account. After doing some research, I found that many other users are experiencing the same issue, which makes this even more concerning.
I’ve been shopping with H&M for years, bringing in bags of clothes for recycling and building up rewards through the program. I want my account restored immediately and expect H&M to resolve the issue and restore my lost coupons and points.
I haven’t been able to log into my H&M account through the app or website for the past five days. My account has been permanently locked, and I haven’t received any password reset emails despite multiple attempts. I usually log in automatically through my computer, but I might have entered my passwo...
My H&M account, which had a large balance of points and coupons, was deleted about a week ago without my consent. When I tried to access my account, I attempted all available options — including password reset — but I never received a reset email. I contacted H&M customer service, and they informed...
On August 21, my H&M online account (a********@hotmail.com) was suspended after several incorrect password attempts, and I received an email notifying me about it. However, I never received a password reset email. When I contacted H&M customer service online today (September 8), I was told that my a...
My H&M membership account, which I have actively used for years, was suddenly closed about a week ago without any explanation or prior notice. My account included Plus Member status, reward points from past purchases, and benefits such as free shipping. Although I was told that the closure was due t...
My H&M account, which I’ve been using since 2017, was suddenly closed without my request or consent. All of my saved orders, points, and account information have also been deleted. I contacted H&M customer service first by email and then by phone, but I was told, “We can’t provide any information,”...
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