If GuruDocs subscribed you automatically and you want to stop charges,
• Cancel the subscription immediately;
– Log in → Account → Subscription / Billing → Cancel
– Or email: [email protected]
with your account details
– Request a confirmation email after canceling
• Important:
– Subscriptions usually auto-renew unless canceled in advance
– Trials often convert into full subscriptions automatically
Check your billing status;
• Verify:
– If cancellation shows as active until expiry
– Next renewal date
– Whether multiple charges occurred
• Note:
– Canceling stops future renewals only, not the current period
Block further charges (if needed);
• Do:
– Contact your bank to block recurring payments
– Remove saved card or payment authorization
Gather evidence;
• Collect:
– Bank/card statements
– Screenshot of subscription page
– Trial or offer page
– Emails (or missing confirmation)
Request cancellation + refund;
• Write:
– “I was subscribed without clear consent. Cancel immediately and refund all unauthorized charges.”
• Tip:
– Include your email, dates, and transaction details
If they don’t respond;
Escalate the matter by submitting a complaint on Xolvie to seek wider attention.