I had a supplementary health insurance policy with Groupama Insurance from November 19, 2020, to November 19, 2022. When I expressed my desire to continue the policy, they offered me a new proposal, but shockingly, they informed me that it would not cover any of my pre-existing conditions from the last two years and considered it a new policy. They claimed that the previous policy had expired. However, they were the ones who delayed providing me with the new proposal, and I had done nothing wrong. They caused me great distress and made me feel like a victim. We had been with them for two years because we wanted to continue the policy with them. Now we have had to switch to a different insurance provider, but the new policy doesn't cover my pre-existing conditions. We demand that Groupama Insurance rectify this situation and allow us to come back to them. Their behavior has been unacceptable, so anyone considering signing up with them should think twice.
Since September 2018, I have purchased supplementary health insurance from Doğa Insurance for 2 years, Ethica Insurance for another 2 years, and finally AXA for 2 years. Over the past 2 years, my treatments have been carried out through this service. In 2019, it was determined that I needed to under...
I've been a corporate & individual health insurance policyholder for 27 years, including the last 2 years w/supplementary health insurance. Given that my long-standing insurance company has been renewing my policy with significantly higher premiums in the last 2 years, despite my Lifetime Renewal Gu...
Hello, Groupama Insurance authorized personnel. I'm writing to express my dissatisfaction with your services. I have a patient who is 99% bedridden, and we were unable to secure an ambulance to transport them to the hospital through your insurance. It's concerning that your insurance doesn't cover a...
As a customer of Groupama Insurance, I purchased the 'Comprehensive Super Car Insurance Policy' for my vehicle with license plate 06 f***91 through agency number 182027 on February 23, 2023. Later, on September 06, 2023, due to a vehicle change, I obtained endorsement number 79269/1 for my new vehic...
The insurance institution made an exception and did not pay even though I did not have an exception. Since 2006, I have private health insurance. About 3 years ago, I switched from Acıbadem insurance to Anadolu insurance. I had no exceptions. In 2021, I had one low-dose blood pressure medication wri...
Comments