On November 4, 2025, I paid $6 for 965 tokens via the Tango app. The payment processed successfully—no error message—and the charge appeared in my statement. However, the tokens were never credited to my account.
This is the first time I’ve encountered this issue, and I haven’t yet contacted customer service. Because the tokens did not show up, I am requesting a full refund of the amount I paid. The account I used is linked to e**************@gmail.com.
I respectfully ask that this matter be resolved as soon as possible.
On August 14, 2025, I purchased 100 tokens on the Tango app through Google Play using my phone number. However, when I logged into my account after the payment, I noticed that the tokens were missing. In addition to the missing balance, I became concerned that someone else might have accessed my acc...
On October 21, 2025, I transferred $26 to the IBAN number provided by the Tango app to purchase coins, writing my phone number in the payment descript...
On November 5, 2025, I made a $18 coin purchase in the Tango Live app through Google Play. The payment was made with my virtual credit card, and the transaction was successfully completed. However, the coins were never added to my account. I reported the issue to both Tango Live and Google Play cus...
On March 20, 2025, I purchased 8,250 coins through the Tango Live app using the Google Play payment method, paying ₺1,899.99. The transaction was completed successfully, but the coins never appeared in my account. My Tango account is: [https://Tango.me/yavuz***]. I’ve waited and checked repeatedly,...
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