On June 27, 2023, my company received 25 reviews under various names. I reported the problem, but I received a response stating that no violations were discovered. Do you believe it is possible for a company that has received 160 reviews in 15 years to suddenly receive 25 reviews in one hour? These reviews were written by someone unrelated to my company under different names within an hour. This is not just any platform; this is Google, and I implore you to uphold Google's standards by conducting a thorough investigation. You will notice that the same person posted 25 reviews from various accounts in a single day. I don't want all of my negative reviews removed; instead, I'd like to request that the reviews posted on June 27 be removed because they clearly reflect a conflict of interest. Your prompt attention to this matter is much appreciated. 🙏🙏
I had 295 reviews on my Google business account, but now I'm losing 10 to 20 reviews every day. Currently, it stands at 246, and the drop persists with no clear reason behind it. I’ve explored every option and pressed all the buttons, yet I can’t find a direct way to reach Google for support. It’s t...
For about a year, I have noticed that my genuine positive customer reviews on Google My Business are being regularly deleted by the system. These reviews were written entirely by real customers evaluating the service they received, yet around 60–70 positive reviews were removed without any explanati...
I'm very worried about how easy it is for people who have never been to my business to leave bad reviews and one-star ratings, which are often left by my rivals. The person who just left a review isn't in our customer database, the picture they shared isn't ours, and we don't even have an employee w...
I oversee six interconnected websites, all of which cross-reference each other in their content, including shared contact details such as phone numbers. We maintain a strong presence across various online platforms, with the exception of Google. This morning, I received an email informing me that on...
My Google Business account was suspended for no reason, and I've been trying to get help from Google for two months but have only gotten generic answers. There is no sign of a solution in sight. My websites have been up and running without any problems for 20 years. The sudden suspension is not only...
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