For about a year, I have noticed that my genuine positive customer reviews on Google My Business are being regularly deleted by the system. These reviews were written entirely by real customers evaluating the service they received, yet around 60–70 positive reviews were removed without any explanation or warning. Meanwhile, negative reviews continue to remain visible. During this process, I contacted Google Support multiple times; my business profile number is 1128-9168-4211-0096-4429. However, aside from automated responses, I have not received any permanent solution or detailed explanation. I also filed a complaint—with photos and detailed information—about another business in my area that opened using a name imitating my own, but I received no response regarding that either. Despite also purchasing advertising services from Google, new positive reviews from my customers have been automatically deleted within about a week for the past year, while only negative reviews remain. This situation negatively affects my business’s credibility and customer experience. I request that my deleted positive reviews be restored, that a fair moderation system be implemented, and that the business imitating my name be removed.
I had 295 reviews on my Google business account, but now I'm losing 10 to 20 reviews every day. Currently, it stands at 246, and the drop persists with no clear reason behind it. I’ve explored every option and pressed all the buttons, yet I can’t find a direct way to reach Google for support. It’s t...
Despite the numerous times I've tried to create a business profile on Google, the search engine does not show my company. Why do you keep teasing me with such a feature if you're not going to publish it? You terminated the account without providing any reason for doing so immediately after I had cre...
I am absolutely fed up with Google Maps and their shady review practices! I shared my honest opinion about a company, and even though my review contained absolutely no insults or hateful language, they keep deleting it. It's clear they just don't want people to know the truth about this business. Th...
I am absolutely livid with Google My Business! My commercial taxi service keeps getting suspended despite having all the legitimate documents from the government. Every time I try to register my business, it gets hit with a suspension, Google claiming "fake content." How in the world can official go...
Comments