I'm very worried about how easy it is for people who have never been to my business to leave bad reviews and one-star ratings, which are often left by my rivals. The person who just left a review isn't in our customer database, the picture they shared isn't ours, and we don't even have an employee who fits the description they gave. However, someone I've never met can hurt my business's image in this way, and I can't get in touch with anyone to fix the problem. There isn't a method or authority that can handle this. These fake reviews are really hurting my business and turning away people who might have become new customers. I want Google to fix this bug right away because it's no longer just a few bad reviews; this is now actually hurting my business.
Looks like Google isn't showing the comments people are leaving on my business account. Even though there's evidence that the comments were written, I can't see them on my phone or any other phone. Hey, we gotta fix this bug ASAP because it's totally messing with my business's online rep. I've been ...
I had 295 reviews on my Google business account, but now I'm losing 10 to 20 reviews every day. Currently, it stands at 246, and the drop persists with no clear reason behind it. I’ve explored every option and pressed all the buttons, yet I can’t find a direct way to reach Google for support. It’s t...
I am just gonna ask a few things, Google! Why do you treat us business owners the way you do? It seems like you're taking advantage of us. Getting rid of the real comments from customers on our business site and letting the fake ones stay? That's really bad. We're trying hard to get real feedback f...
I have faced challenges with Google My Business in managing my law firm’s online profile. Even though I am the rightful owner, Google does not acknowledge my ownership and mistakenly asserts that a third party manages the business. I can't update important information such as the address and profile...
For about a year, I have noticed that my genuine positive customer reviews on Google My Business are being regularly deleted by the system. These reviews were written entirely by real customers evaluating the service they received, yet around 60–70 positive reviews were removed without any explanati...
Comments