To whom it may concern, 3 months ago I purchased Google Workspace, which as you know is a paid Google service package that offers more features. About 1 week after I purchased the product, my account was suspended without any information or notification for "violating Google policies". Knowing that I was not violating Google's policies, I initiated an appeal process, but my appeal was denied again without any notification or reason. However, the important issue is that Google continues to charge 226TL per month for a deactivated account. How will Google explain the fact that it has not activated an account that it has deactivated for 3 months and continues to collect fees on top of it, and how will it eliminate my victimization here? I'd like to ask you to take the necessary action by submitting your information and initiating the refund process. I preserve all my legal rights. Greetings.
Between 2022 and 2024, I had a Google Business account. On October 9, my account was suspended, yet Google still charged me ₺195 (₺135 + ₺60) for advertisements that were never run. Despite the suspension, I have not received a refund for these charges. I am requesting an immediate refund for the a...
I'm very concerned and confused by a recent incident involving an unauthorized withdrawal from my account. On July 29, 2023, a substantial amount of 799.99TL was deducted from my account without my knowledge or approval. I had no prior knowledge of this company or why they would have such access to ...
I purchased a Google Workspace product to manage my corporate emails, but I am limited to 20 licenses. I need to purchase additional licenses, but the admin console prompts me to contact the support team for assistance. Despite reaching out to the support team, I have not received any response in o...
Dear Google Support Team, I'm writing to express my deep concern and frustration over the unjust suspension of my Google Business account, which has been active for nearly a decade with no policy violations on my part. Despite my repeated attempts to contact the help center, I have only received aut...
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