My Google Business Account Suspended Without Ad Service

October 18, 2024 10:31 AM21

Between 2022 and 2024, I had a Google Business account. On October 9, my account was suspended, yet Google still charged me ₺195 (₺135 + ₺60) for advertisements that were never run. Despite the suspension, I have not received a refund for these charges.

I am requesting an immediate refund for the amount charged. If this issue is not resolved, I will file a formal complaint with the Consumer Rights Advertising Board and proceed with legal action. Please address this matter promptly.

Comments

Similar Complaints

1

Unauthorized Google Ads Transaction

March 12, 2024 1:33 PM81

Dear Google Ads, I am writing to you today to dispute a charge of ₺2089 (approximately $62.54 USD) that was made on m...

Unauthorized Google Ads Transaction
Unauthorized Google Ads Transaction
5
Resolved

Google Ads Withdraws Payments Without Authorization

October 12, 2023 8:08 PM58

"Hello, thank you to the Google support team. For those following the post, I emailed Google support approximately 1 hour later. After I sent the email, they got in touch and took action. The fee was refunded by Google 15 days later."

Google Ads Withdraws Payments Without Authorization

Google Ads Fake Clicks Causing Financial Loss, Refund Not Issued

December 26, 2024 7:25 PM18

I have been advertising with Google Ads for approximately 5 years, but recently, I experienced significant financial los...

1

Google Ads Deducted Money From My Card Without Permission

November 29, 2023 2:44 AM74

On 28.11.2023 at 21:20, I received a notification on my QNB Finansbank Enpara card that ₺2,000 was debited from my accou...