My Google Business Account Suspended Without Ad Service

Ahmet
Ahmet
Google
October 18, 2024 10:31 AM21

Between 2022 and 2024, I had a Google Business account. On October 9, my account was suspended, yet Google still charged me ₺195 (₺135 + ₺60) for advertisements that were never run. Despite the suspension, I have not received a refund for these charges.

I am requesting an immediate refund for the amount charged. If this issue is not resolved, I will file a formal complaint with the Consumer Rights Advertising Board and proceed with legal action. Please address this matter promptly.

Comments

Similar Complaints

1

Unauthorized Google Ads Transaction

Ahmet
Ahmet
Google
March 12, 2024 1:33 PM81

Dear Google Ads, I am writing to you today to dispute a charge of ₺2089 (approximately $62.54 USD) that was made on m...

Unauthorized Google Ads Transaction
Unauthorized Google Ads Transaction
5
Resolved

Google Ads Withdraws Payments Without Authorization

Murat
Murat
Google
October 12, 2023 8:08 PM58

"Hello, thank you to the Google support team. For those following the post, I emailed Google support approximately 1 hour later. After I sent the email, they got in touch and took action. The fee was refunded by Google 15 days later."

Google Ads Withdraws Payments Without Authorization

Google Ads Fake Clicks Causing Financial Loss, Refund Not Issued

Turgay
Turgay
Google
December 26, 2024 7:25 PM18

I have been advertising with Google Ads for approximately 5 years, but recently, I experienced significant financial los...

Persistent Google Business Accounts Suspensions, False Duplication Claims

Fikret
Fikret
Google
November 27, 2023 9:44 AM50

My Google Business account was suspended for no reason, and I've been trying to get help from Google for two months but ...

1

Google Ads Deducted Money From My Card Without Permission

Sinem
Sinem
Google
November 29, 2023 2:44 AM74

On 28.11.2023 at 21:20, I received a notification on my QNB Finansbank Enpara card that ₺2,000 was debited from my accou...