Boyner Ignores Defective Givenchy Perfume Claim After Repeat Inspection Delays
On July 21, 2026, I purchased a 100 ml bottle of Givenchy Irresistible perfume from the Boyner Eskişehir Kanatlı store. After using the product just twice, I noticed that the perfume had almost no scent at all, leading me to seriously suspect that the product was not original. I showed the issue to the store employees, who tested the scent, agreed that there was a problem, and sent the product in for inspection on August 7, 2026.
The inspection came back rejected, which surprised even the store staff, so they resubmitted the product for a second review on August 19, 2026. Even though ten days have passed since then, I have yet to receive any update; there is no word on the product, nor has any clear information been provided. Although I bought this product to use as a summer perfume, I haven't been able to use it for nearly a month and a half, and this prolonged process has completely destroyed my trust in the brand.
Because the perfume has virtually no scent and I am being subjected to such an evasive process, I demand an immediate and unconditional refund of my money. Otherwise, I will exercise my legal rights and file all necessary formal applications, including taking court action.
On 21.07.2026 I bought a Givenchy Irresistible 100 ml perfume from the Boyner Eskişehir Kanatlı store. After using it twice, the scent is almost gone and I suspect it is not authentic. The store staff sent the product for examination on 07.08.2026, but on 19.08.2026 a rejection response was received and still no further response has been made. The brand's communication and approach are inadequate, the issue remains unresolved, and my refund request has not been fulfilled.
